Regional Director of Operations – Pediatrics

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November 14

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Smile Doctors

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Healthcare Insurance

Smile Doctors is a rapidly growing network of trusted orthodontists offering customized treatment plans for children, teens, and adults. They provide a variety of orthodontic services including braces, Invisalign® aligners, and their own Smile Express® at-home aligner treatment. Smile Doctors emphasizes individualized care, carried out by certified orthodontists, with support through their app, Smile Doctors Anywhere. The company is focused on improving dental health and aesthetics through affordable treatment plans and comprehensive care options. Patients can find local clinics, book free consultations, and explore orthodontic treatments tailored to their specific needs.

1001 - 5000 employees

Founded 2015

⚕️ Healthcare Insurance

📋 Description

• Lead and support practices across the Midwest and East Coast, ensuring alignment with Specialty Dental Brands’ standards and values. • Mentor Office Managers and Specialty Teams to promote accountability, engagement, and operational excellence. • Partner with the VP of Operations and practice leaders to manage regional P&L performance, including revenue growth, collections, and expense control. • Conduct weekly meetings with OMs and STs to review KPIs, patient flow, and strategic initiatives. • Analyze EOD processes, KPI dashboards, and financial data to identify opportunities and implement improvements. • Build strong relationships with partner doctors, OMs, and field teams to align on goals and ensure smooth, efficient operations. • Ensure all offices operate in accordance with company policies, OSHA, HIPAA, and regulatory requirements. • Retain top talent while fostering a positive and growth-oriented office culture. • Identify operational challenges and develop action plans to optimize efficiency and enhance patient and employee experiences. • Champion Specialty Dental Brands’ mission and values—focusing on collaboration, integrity, and service excellence.

🎯 Requirements

• Bachelor’s Degree preferred • Minimum of 5 years of multi-unit management experience in dental, orthodontic, or healthcare operations • Proven success managing dental practices • Knowledge of CDT codes and insurance processes • Demonstrated P&L ownership and ability to drive financial performance • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) • Strong leadership, communication, and interpersonal skills • Excellent analytical and problem-solving abilities • Willingness and ability to travel regularly across assigned regions (Midwest and East Coast)

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with Company Match • Paid Time Off (PTO) and Paid Holidays • Supportive, People-First Culture