Director of Growth, E-commerce

🕒 March 19

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🔴 Lead

🛍️ E-commerce

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Snap Finance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💸 Finance

💳 Fintech

🛒 Retail

Finance • Fintech • Retail

Snap Finance is a financial services company that offers flexible payment plans and lease-to-own options for consumers looking to purchase furniture, mattresses, wheels, tires, appliances, electronics, and jewelry. Snap Finance takes a unique approach to creditworthiness, making it easier for customers to access credit without impacting their FICO credit scores. The company partners with over 150,000 in-store and online retailers, providing an instant shopping power and convenient payment options. Snap Finance is designed to make shopping stress-free with quick application processes and versatile financial solutions.

📋 Description

• Lead day-to-day ecommerce operations, ensuring site stability, performance, and accuracy creates an exceptional customer experience • Translate company ecommerce strategy into actionable roadmaps and operational plans • Lead forecasting and budgeting in partnership with Finance and provide regular business updates including executive leadership • Define and monitor key performance indicators including traffic, conversion rate, average order value, customer acquisition cost, lifetime value, and contribution margin • Identify and prioritize initiatives that support revenue growth and operational efficiency • Own operational excellence across Magento and Adobe Commerce platforms • Partner with Engineering to ensure platform scalability, performance, reliability, and security • Translate business requirements into clear technical needs for site enhancements, integrations, and backend improvements • Lead significant ecommerce initiatives including platform enhancements, system integrations, and performance optimization efforts • Evaluate and support implementation of new tools and systems as the ecommerce ecosystem evolves • Partner with Marketing to align onsite experience with paid media, lifecycle marketing, and promotional campaigns • Collaborate with Operations and Finance to align inventory planning, fulfillment processes, margin goals, and financial forecasting • Support initiatives related to consumer financing and payment experiences across the full suite of Snap Finance products • Lead, coach, and develop a high performing ecommerce team • Establish clear goals, accountability, and development plans • Foster strong internal relationships that enable collaboration and execution • Build a culture of ownership, operational excellence, and continuous improvement

🎯 Requirements

• 8+ years of experience in ecommerce with people leadership responsibility • Experience driving revenue performance in a direct-to-consumer ecommerce environment • Experience with Magento and Adobe Commerce and other standard e-commerce tools • Strong technical understanding of enterprise ecommerce architecture, integrations, and system workflows • Experience partnering closely with engineering teams to support platform operations and enhancements • Strong analytical capabilities and comfort interpreting performance data to inform decisions • Experience collaborating cross functionally across internal teams • Demonstrated ability to communicate performance and operational updates to executive stakeholders • Experience building and developing high performing teams • Ability to operate effectively at both strategic and operational levels

🏖️ Benefits

• Generous paid time off • Competitive medical, dental & vision coverage • 401K with company match for US • Company-paid life insurance • Company-paid short-term and long-term disability • Access to mental health and wellness resources • Company-paid volunteer time to do good in your community • Legal coverage and other supplemental options • A value-based culture where growth opportunities are endless