Bilingual Medical Receptionist, Insurance Verification

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SnappyCX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Verify Eligibility: Check and confirm patient insurance eligibility and benefits prior to scheduled appointments. • Explain Coverage: Clearly break down complex insurance terms (deductibles, copays, coinsurance, and out-of-pocket maximums) for patients. • Prior Authorizations: Review, submit, and confirm authorization requirements to prevent claim denials. • Specialty Claims: Process and manage specialized cases, including Medicare, Workers' Compensation, and No-Fault Motor Vehicle Accident (MVA) claims. • Patient Scheduling: Efficiently manage the clinic calendar, scheduling new and returning patient appointments. • EHR Management: Input, update, and maintain highly accurate patient records and insurance documentation within our Electronic Health Record (EHR) system. • Team Collaboration: Work closely with our clinical team to ensure seamless patient onboarding and accurate billing coordination.

🎯 Requirements

• U.S. Healthcare Experience: Minimum of 1–2 years of experience working directly with a U.S. doctor’s office, physical therapy clinic, or chiropractic facility. • Insurance Expertise: Deep, working knowledge of U.S. medical insurance terminology, including deductibles, copays, coinsurance, out-of-pocket limits, and prior authorization workflows. • Specialty Case Knowledge: Direct experience handling Medicare, Workers' Compensation, and No-Fault/MVA cases. • EHR Familiarity: Experience working with EHR/EMR platforms. Experience with Comprise Health is highly preferred, but a strong willingness and ability to learn the system quickly is required. • Communication Skills: Exceptional English communication skills (both written and verbal) with a warm, professional, and empathetic tone when speaking to patients. • Attention to Detail: Meticulous accuracy in data entry and patient record-keeping to minimize billing and scheduling errors.

🏖️ Benefits

• Consistent, stable full-time hours. • A supportive, collaborative team environment. • Weekly/bi-weekly payouts • Opportunity to grow and develop your career in U.S. healthcare administration.