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Fulfillment Researcher, Account Manager

Job not on LinkedIn

🔥 5 minutes ago

🇰🇪 Kenya – Remote

💵 $5 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on SnappyCX's careers page, not through a job board

First seen by Remote Rocketship 5 minutes ago

Logo of SnappyCX

SnappyCX

11 - 50 employees

💼 Consulting

☁️ SaaS

Consulting • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Conduct background checks and research using relevant databases and resources • Review records and verify information for accuracy and completeness • Process and fulfill client orders in a timely and accurate manner • Prepare background screening reports and ensure information is properly documented • Communicate professionally with clients and provide updates as needed • Handle administrative tasks related to order fulfillment and account management • Assist with sales and marketing activities during slower business periods • Ensure compliance with applicable Fair Credit Reporting Act (FCRA) requirements

🎯 Requirements

• Previous experience working with a US-based background screening or background check company, supporting US clients or operations • Hands-on experience processing and fulfilling background screening orders for the US market • Practical knowledge of US background screening processes, including reviewing records, verifying information, and preparing screening reports • Good working knowledge of the Fair Credit Reporting Act (FCRA) and its application to background screening operations • Excellent English speaking and writing skills, with clear, fluent, and natural communication • Strong critical thinking, problem-solving, and decision-making skills • Good common sense and the ability to handle different situations independently without relying on scripted responses • Strong attention to detail and accuracy • Ability to communicate confidently and professionally with US-based clients • Good organizational, administrative, and multitasking skills

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