
11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
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11 - 50 employees
💼 Consulting
☁️ SaaS
Consulting • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
• Support medical billing and revenue cycle activities, including claims processing, accounts receivable follow-up, billing corrections, and related administrative tasks • Process and coordinate patient referrals and follow up on outstanding referral requirements • Manage patient scheduling, appointment confirmations, and calendar coordination • Verify and maintain patient, insurance, billing, and referral information • Communicate with insurance companies regarding billing and insurance follow-ups • Assist with Sendata reporting and other required administrative reports • Monitor employee timekeeping and follow up on missed clock-ins and clock-outs • Answer incoming calls as needed and provide support according to established procedures • Maintain accurate documentation across client systems • Communicate with the client and internal stakeholders, escalating issues when appropriate
• Previous experience in medical billing, healthcare administration, medical virtual assistance, or care coordination • Hands-on experience using Spectrum Teletrack • Hands-on experience using Sendata • Hands-on experience using Emo Meds • Experience with medical billing and/or revenue cycle management • Experience coordinating referrals and healthcare scheduling • Strong attention to detail and accuracy • Excellent written and verbal English communication skills • Ability to work independently while managing multiple priorities • Availability to work during Central Time business hours • Reliable internet connection and a suitable remote work setup • Understanding of HIPAA and healthcare privacy requirements • Preferred: experience supporting Missouri-based healthcare operations • Preferred: experience with insurance verification and payer communication • Preferred: experience handling patient calls • Preferred: experience preparing healthcare-related reports • Preferred: experience using additional EHR, EMR, billing, or scheduling platforms • Candidates must demonstrate direct, hands-on experience with Spectrum Teletrack, Sendata, and Emo Meds • Candidates will be assessed on medical billing and revenue cycle support, referrals, healthcare scheduling, and insurance-related processes
• Fully remote work arrangement • Independent contractor engagement • 20 hours per week • Schedule approximately 9:00 AM–2:30 PM, four days per week • Work during Central Time business hours
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