SnappyCX
B2B • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
Senior Customer Support/Sales Specialist
Job not on LinkedIn
November 24
SnappyCX
B2B • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
📋 Description
• Serve as the first point of contact for potential and existing clients seeking restoration, remediation, or pest control services • Build strong rapport with clients by communicating with warmth, clarity, and empathy • Understand customer needs and recommend appropriate services • Provide exceptional customer support throughout the inquiry and sales process • Assist clients with scheduling, service explanations, and follow-up communication • Help drive sales by presenting service options and highlighting value • Update customer information and interactions in the CRM system • Collaborate with internal teams to ensure seamless service delivery • Share insights to improve customer experience strategies
🎯 Requirements
• Minimum 3–5 years of experience in customer support, inside sales, call center operations, or a client-facing role • Outstanding communication skills with a warm, professional, and empathetic tone • Strong ability to build trust and rapport with diverse clients • Patient, compassionate, and able to support clients dealing with stressful home or property issues • Detail-oriented, organized, and proactive • Tech-savvy, comfortable using CRM systems, virtual communication platforms, and digital tools • Spanish fluency is a plus, but not required • Experience mentoring or supporting junior team members is a bonus
🏖️ Benefits
• Performance-based bonuses with potential for higher earnings • Opportunities for career growth into supervisory or managerial roles • Ongoing training in customer communication, restoration services, and sales strategies
Apply NowSimilar Jobs
November 15
Owner.com
11 - 50
Customer Support Representative assisting restaurant owners by providing support through calls, emails, and chats. Fluent in Spanish and English managing fast-paced customer interactions.
🗣️🇪🇸 Spanish Required
November 13
Proactive customer service representative managing email communications and collections for events. Collaborating with billing area and working remotely.
🗣️🇪🇸 Spanish Required
November 9
Customer Support Agent resolving player inquiries and issues at High 5 Games, a casino gaming leader. Engaging in multi-channel support to ensure a positive customer experience.
November 8
Operations & Customer Support Specialist handling customer inquiries and managing day-to-day operations. Supporting plumbing services through empathetic communication and effective scheduling.
October 31
Customer Service Representative ensuring exceptional customer experiences across communication channels for Latin America. Role includes addressing inquiries and collaborating to enhance service delivery.