Snowflake
Cloud Computing • Data Analytics • SaaS
Snowflake is a cloud-based data-warehousing company that provides a platform for data storage, processing, and analytics. It allows businesses to store data in a centralized location and perform complex queries and analytics on that data efficiently. Snowflake is designed to handle a wide range of data workloads and can scale dynamically to meet the needs of growing businesses.
Senior Services Delivery Manager
October 6
Snowflake
Cloud Computing • Data Analytics • SaaS
Snowflake is a cloud-based data-warehousing company that provides a platform for data storage, processing, and analytics. It allows businesses to store data in a centralized location and perform complex queries and analytics on that data efficiently. Snowflake is designed to handle a wide range of data workloads and can scale dynamically to meet the needs of growing businesses.
📋 Description
• Be a program management expert on all aspects of the Snowflake implementation and variety of project and services types, bringing multi-threaded initiatives together in efficient manner • Be the driving force in driving vision, strategy, use case identification, roadmapping, risk/benefit analysis for the customer • Drive planning and all aspects of execution of the program plan, working collaboratively with all stakeholders - customers, partners and internal stakeholders • Full ownership of value delivery life cycle - ensuring the program has met all its objectives characterized by on-time, on-budget and predictable delivery • Proactively identify and mitigate program risks, including risks associated with workstreams of the program that may be outside the scope of the contract • Collaborate and communicate effectively with various workstream owners, build a sense of community, clear expectations and timely communication • As a trusted advisor, collaborate with customer C-Suite and/or Executive Sponsor stakeholders drive alignment on vision, strategy and guide the program to successful delivery • Heavily process-driven, leverages and improves the program management methodology - processes, tools, templates and checklists • Be a champion for customer outcomes, be able to clearly articulate the value of the program in quantifiable metrics • Drive customer satisfaction expressed through surveys as well as renewals and additional opportunities for Snowflake • Work with Professional Services Practice Teams and Sales Account Teams to facilitate practice area enablement and support sales pursuits – scoping projects, estimating work, creating delivery proposals and providing regular delivery updates for ongoing projects • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing • Determine areas for process improvements within both the customer and Snowflake
🎯 Requirements
• 10+ years of experience in a Program Manager role (or similar capacity) dealing with complex, technical implementation projects • Must have recent experience successfully delivering multi-million dollar complex data-related and/or cloud-based large Programs for a Fortune 500 customer • Must have played the role of trusted advisor to C-Suite or Executive Sponsor of the Program at Fortune 500 customer • Must be extremely adept in executive communication and relationship management across multitude of stakeholders - customer, partners and internal teams • Must have direct experience in the Data Warehousing, Business Intelligence and/or Cloud field • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development • Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) • Bonus Points: Experience in a customer support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent).
🏖️ Benefits
• Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best! Join a dedicated, experienced team of professionals.
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