Social Element
201 - 500 employees
Founded 2002
📱 Media
🤝 B2B
Media • B2B
Social Element is a global social media agency that helps brands show up authentically on social platforms through community management, content creation, moderation, strategy, and training. Founded in 2002 and with a distributed team, it emphasizes inclusion, wellbeing, and ethical use of technology (including AI) to enhance human connections and hiring processes. The company also runs training and advocacy programs aimed at making social media safer and more positive.
Gaming Moderator – German, English
🔥 12 hours ago
🗣️🇩🇪 German Required
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Social Element
201 - 500 employees
Founded 2002
📱 Media
🤝 B2B
Media • B2B
Social Element is a global social media agency that helps brands show up authentically on social platforms through community management, content creation, moderation, strategy, and training. Founded in 2002 and with a distributed team, it emphasizes inclusion, wellbeing, and ethical use of technology (including AI) to enhance human connections and hiring processes. The company also runs training and advocacy programs aimed at making social media safer and more positive.
📋 Description
• You will be going over reported content, in the German and English language, which will include; comments, chats, strong graphic images, videos and audio files. • Using moderation guidelines, it will be your decision if the user-generated content has broken the community policies or not. • You may also need to escalate harmful content to ensure continued protection of the users and brand. • Moderate in accordance with Social Element and client-specific guidelines. • Keep up to date with notifications of any new changes in the guidelines or our systems. • Carry out moderation and training according to the times scheduled in the project schedule. • Be resilient when reviewing content that may be unexpected, highly sensitive, intense or challenging. • Escalate user-generated content that falls within the official escalation processes (eg child safety, bomb threats). • Inform Supervisors and/ or project management team of any technical or other issues with tools or content and providing feedback on any client issues.
🎯 Requirements
• Language Skills: excellent German and English level as you’ll be moderating content in both languages, it’s a must to have outstanding reading skills. • Background experience: either in moderation, community management or a gamer enthusiast who is familiar with the world of gaming, forums and platforms. • Social Media knowledge: great understanding and knowledgeable in navigating different social platform (TikTok, Twitch, Discord, Facebook, Instagram, etc) to keep up to date with the latest gaming trends, events, followers, etc. • Digital native: comfortable in using a variety of technologies, apps, online and cloud platforms. • Self-disciplined: you know how to manage your own time while working remotely e.g priorities, tasks, shifts, attend training, etc.
🏖️ Benefits
• Approx. 30hrs per week Wednesday - Sunday 4pm-2am UK time, would be the ideal availability. • Child Protection: All candidates will have to agree to a criminal background check and provide details for 2 professional referees at the point of accepting an offer of work.
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