Sales Engineer, APAC

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🕒 June 26

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SOCKET

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1994

📡 Telecommunications

Telecommunications

SOCKET is a telecommunications company offering internet, phone, and television services to both residential and business customers. For residential customers, SOCKET provides straightforward service bundles with flat-rate pricing and local support, ensuring simplicity and ease with a single bill covering all services. For businesses, SOCKET offers a range of solutions from basic internet and phone services to advanced offerings like Hosted PBX and Dedicated Services, tailor-fit to meet different size and budget requirements. With a focus on transparent billing and no hidden fees, SOCKET distinguishes itself by providing reliable telecommunications solutions that cater to a diverse clientele.

📋 Description

• Lead technical discussions and product demonstrations tailored to prospect needs • Design and execute proofs of concept (POCs) that enable prospects to evaluate Socket effectively • Address technical objections, troubleshoot issues, and build customer confidence • Translate Socket's capabilities into business value for security and engineering teams • Own the success and growth of assigned Asia-Pacific enterprise accounts • Create and execute success plans aligned to customer goals with clear KPIs • Drive feature adoption and expansion opportunities across the customer base • Conduct quarterly business reviews and renewal discussions • Escalate customer feedback to product and engineering teams • Collaborate with Sales, Product, Engineering, and CS teams to understand customer needs • Contribute to scalable processes and playbooks for Asia Pacific enterprise accounts • Provide strategic feedback on market needs and feature requests • Support the creation of technical documentation and integration guides

🎯 Requirements

• 5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with enterprise customers • 2+ years of experience in customer success, account management, or post-sale technical roles • Prior experience in security, developer tools, or SaaS environments • Hands-on technical background: prior software engineering, data science, or equivalent role • Deep familiarity with package managers (at least one of npm or PyPI) and programming ecosystems (at least one of JavaScript or Python) • Understanding of software supply chain security and vulnerability management concepts • Ability to read/write basic scripts in Python, JS, or Go • Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket) • RESTful API and integration experience • Must be located in Asia Pacific

🏖️ Benefits

• Market competitive salary bands • Meaningful equity program • Comprehensive health benefits for you and your family (99% coverage) • Flexible time-off, holidays, and winter shutdown to rest & recharge • Paid parental leave • Remote-first, with quarterly team off-sites