Responsable d'équipe, services

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🕒 March 3

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Socomec Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

🏭 Manufacturing

⚡ Energy

🔧 Hardware

Manufacturing • Energy • Hardware

Socomec Group is a French manufacturer of electrical equipment and solutions that designs, produces and supplies power conversion, power distribution, monitoring, and critical power components such as uninterruptible power supplies (UPS), switchgear, circuit breakers, and power meters. The company serves industrial, commercial and infrastructure customers by providing products and services that improve energy efficiency, ensure continuity of electrical supply, and enhance safety and monitoring of electrical installations.

📋 Description

• Coordinate technicians on major projects • Ensure commissioning in line with installation procedures • Manage customer communication throughout commissioning • Plan preventive maintenance activities • Ensure parts replacement • Review and validate mission/intervention reports • Diagnose and troubleshoot installed products • Perform product repairs • Deliver complete technical diagnoses of installations • Coordinate the team based on the national after-sales action plan • Run a monthly meeting to ensure workload sharing and alignment • Produce customer reports for all interventions (per company standards) • Share recommendations and provide basic guidance on product use • Maintain strong client relationships; escalate conflicts when needed • Capture customer needs and share them with internal teams • Comply with and enforce internal regulations/procedures • Check the condition of equipment used • Apply and enforce site safety policies with a “zero incident” mindset

🎯 Requirements

• Strong electrical engineering foundation • Operational coordination and management of an after-sales/service team

🏖️ Benefits

• Commissioning / Start-up • Preventive & curative maintenance • Corrective maintenance / Troubleshooting • Team leadership • Customer reporting & recommendations • Safety & compliance