Delivery Manager

🔥 7 minutes ago

🌐 Poland, Serbia – Remote

🇵🇱 Poland – Remote 🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Own end-to-end Delivery across 1 Development team, growing to 2, within the Sportsbook stream • Directly manage 1 Project Manager and 1 Scrum Master and functionally lead 1–2 development teams • Drive delivery predictability and coordinate with Product on priorities and Engineering on feasibility, capacity, and timelines • Establish effective working relationships between delivery and engineering • Identify and fix process breakdowns, communication gaps, and recurring blockers • Surface misalignments early between engineering output and product expectations • Own cross-team dependency tracking and coordinate release readiness across teams • Own the release calendar and ensure smooth handoffs to production • Partner with engineering on technical debt visibility and own bug management flow • Manage delivery impact during incidents and hotfixes • Track defect visibility across teams • Track sprint progress, cross-team dependencies, and release readiness daily • Escalate blockers within 24 hours • Maintain Jira hygiene and delivery reporting for stakeholders • Facilitate Scrum ceremonies and drive retrospective actions to closure

🎯 Requirements

• 3+ years as a Delivery Manager or Technical PM in a product-focused tech company • Proven experience directly managing or mentoring delivery people, including PMs and Scrum Masters • Experience functionally leading development teams • Comfortable discussing capacity, blockers, and technical constraints with engineers • Hands-on experience with bug management and defect triage workflows • Strong escalation instincts • Confidence working in Jira and with delivery metrics • Proactive and ownership-driven • Fluent in English and Russian • Experience setting up or significantly improving delivery processes is nice to have

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events