Senior Cloud Site Reliability Engineer

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Solace

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

🔌 API

☁️ SaaS

📡 Telecommunications

API • SaaS • Telecommunications

Solace is a leading provider of advanced event-driven architecture solutions that empower organizations to connect and integrate applications, devices, and users in real-time. Solace's flagship platform, PubSub+, offers a comprehensive set of tools for event streaming, microservices integration, and data flow management across hybrid and multi-cloud environments. The PubSub+ Event Mesh enables seamless information routing across distributed systems, supporting industries like financial services, manufacturing, and telecommunications. Solace helps enterprises enhance their responsiveness, improve operational efficiency, and innovate through event-driven applications and integration.

📋 Description

• Ensuring that the Solace Cloud Services are healthy and reliable, and that SLAs are being met • Design and implement our infrastructure tooling, observability, and automation • Contribute to making the production operations more efficient, less error-prone, etc. • Expert-level knowledge in handling production Incidents in production-grade multi-cloud environments according to industry-standard Incident management process • Process handling service requests and provisioning by the customers. • Proven ability to manage customer escalations and drive resolution in mission-critical, high-impact production environments • Work directly with customers to identify, troubleshoot, and resolve operational issues. • Expert debugging knowledge in Linux and Kubernetes to detect operational issues. • Be on-call rotation and provide 24x7 off-hours support

🎯 Requirements

• Proven expertise with public cloud providers (AWS, Azure, GCP) services & features • Proven expertise with cloud Kubernetes infrastructure platforms such as AWS Elastic Kubernetes Service, Azure Kubernetes Service, Google Kubernetes Service • Hands-on experience with Monitoring tools like Datadog, Kibana, Prometheus etc. • Hands-on experience with Infrastructure Automation using Terraform, Cloud Formation • Hands-on expertise in debugging production alerts • Expert-level understanding of Linux Operating Systems • Programmer in languages such as Groovy, Python, and Go • Certified Kubernetes Administrator • Certified Cloud Administrator (AWS, Azure, or GCP)

🏖️ Benefits

• Balance matters – We believe work should fit into your life, not the other way around. • Hybrid-first – Flexibility is built into how we work, so everyone feels included and empowered. • Values-driven – We live and breathe our core values: craftsmanship, trust, courage, freedom, momentum, humility, and human experience. • Growth mindset – Our training programs are designed to help you level up, fast. • Customer Obsessed – We’re proud of our world-class customer lineup (we’re not shy about it). • Keep it fun – We’re social, we keep things simple, and we know how to have a good time. • Creative culture – We’ve got a great sense of humour and we make cool videos on topics like MITT and this (check them out!).