Service Technician IV

🕒 June 18

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $58k - $85.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🔬 Science

Energy • Science • Manufacturing

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Manage a designated territory, conducting food safety and sanitation audits and servicing chemical dispensing equipment, including ware wash platforms. • Train customer associates on the proper use of products, systems, and food safety sanitation procedures to ensure compliance and efficiency. • Drive sales by providing inventory assessments and solution-oriented service recommendations during customer visits. • Install, maintain, and ensure the proper functioning of chemical dispensing equipment. • Identify sanitation violations and recommend corrective actions to maintain high cleanliness standards, communicating significant issues to the customer’s Quality Assurance team or relevant management. • Develop and maintain strong relationships with customers to ensure satisfaction and long-term partnerships. • Ensure the cleanliness, safeguarding, and maintenance of assigned equipment, vehicle, and all company property; perform internal reporting and administrative duties as required.

🎯 Requirements

• High school diploma or equivalent • 2+ years of Experience in food safety or sanitation • 2+ years of Email, Excel, and Word • Valid Driver’s License • Ability to travel 50% (minimum overnight travel is required) • Ability to lift up to 50 pounds. • NEHA -CP-FS certification or become certified within one year of employment; RS, REHS, CP-FS, NRFSP registered preferred (or to will earn within the first 12 months of employment) • Demonstrated ability to work cross functionally to achieve company goals. • Professional attitude, good organizational skills, and self-motivated/directed. • Excellent time management, communication, decision making, and human relation skills.

🏖️ Benefits

• Medical, dental, vision coverage • 401k (w/ employer match up to 4%) • 15 paid vacation days (prorated based on start date) • Paid holidays annually (prorated based on start date) • 3 floating holidays (prorated based on start date) • Eligible to accrue separate sick time (prorated based on start date)