Service Delivery Engineer

🕒 January 9

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Solera, Inc.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

📋 Description

• Be a strong IT business partner. • Gather business requirements and translate them into technical specifications for Power Platform solutions. • Design and develop custom applications using Power Apps, including canvas apps and model-driven apps. • Build and automate business processes using Power Automate (formerly Microsoft Flow), including workflows, approvals, and notifications. • Create interactive and visually appealing reports and dashboards using Power BI. • Integrate Power Platform solutions with other Microsoft applications and services, such as Dynamics 365, SharePoint, and Microsoft Teams. • Ensure data accuracy, integrity, and security by implementing appropriate data governance measures. • Collaborate with cross-functional teams to troubleshoot and resolve issues related to Power Platform solutions.

🎯 Requirements

• Previous experience in IT service delivery or a similar role is desirable. • Strong analytical skills are necessary to identify and resolve IT service issues effectively. • Basic project management skills to coordinate and manage service delivery projects. • Knowledge of IT service management tools, ITIL processes, and ITSM (IT Service Management) frameworks is highly desirable. • Familiarity with cloud computing, virtualization, and automation technologies is also advantageous. • Communication skills, both written and verbal, are crucial for interacting with customers, IT teams, and stakeholders.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities