Software Reliability Engineer

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November 5

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Solera, Inc.

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Transport • AI • SaaS

Solera, Inc. is a provider of data-driven and AI-enabled solutions for vehicle lifecycle management, fleet management, vehicle repairs, and claims processing. Solera offers a comprehensive suite of services that cater to the needs of dealers, insurers, repair shops, and fleet operators, utilizing advanced analytics to streamline processes and improve efficiency. Their services include vehicle tracking, claims automation, repair database management, and fleet intelligence, among others. With vast amounts of data and strong industry partnerships, Solera aims to enhance business outcomes for their clients across the automotive sector.

5001 - 10000 employees

Founded 2005

🚗 Transport

☁️ SaaS

📋 Description

• Lead incident response efforts to rapidly diagnose and resolve production issues across distributed systems. • Use observability tools such as Dynatrace and Azure Application Insights to pinpoint root causes and verify fixes. • Partner with engineers across the stack to trace issues through APIs, microservices, and data layers in low-documentation environments. • Write and execute targeted automated tests (Jest, Cypress, Playwright) to confirm resolutions and prevent regressions. • Clearly communicate root causes and resolution plans to both technical and non-technical stakeholders. • Partner with platform and DevOps teams to improve monitoring, alerting, and deployment practices. • Contribute to stability and reliability improvements — not feature development or infrastructure provisioning. • Participate in on-call escalation rotations for high-priority incidents.

🎯 Requirements

• 2+ years of professional experience in software engineering, production support, or incident response. • Strong proficiency in JavaScript/TypeScript, including debugging live applications and services. • Experience tracing data through SQL and NoSQL databases. • Familiarity with Azure or GCP environments. • Proven ability to analyze and stabilize distributed or microservice-based systems. • Excellent communication skills — able to translate technical findings into clear, actionable explanations.

🏖️ Benefits

• Flexible PTO • 13 Company Holidays • Medical, Dental, and Vision Insurance • Paid Parental Leave & Adoption Assistance • 401(k) + Company Match • Free Fitbit • Fun, collaborative, mission-driven culture