Billing Solution Architect

November 17

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Sophos

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Cybersecurity • SaaS

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

1001 - 5000 employees

Founded 1985

🔒 Cybersecurity

☁️ SaaS

💰 Post-IPO Equity on 2021-08

📋 Description

• Lead the design and architecture of Zuora Billing solutions to support a variety of global subscription, usage and recurring go-to-market models. • Collaborate with cross-functional teams (Finance, Business Ops, IT) to gather requirements and translate them into scalable, easily extendable Zuora configurations that are consistent with Enterprise Architecture principles and deliver optimized performance and data quality. • Own the end-to-end solution design including product catalog setup, subscription lifecycle management, usage, rating, invoicing, and integrations. • Ensure Zuora Billing and integration designs align with ongoing changes in business processes as well as data security and compliance requirements (e.g. revenue recognition, tax, GDPR). • Provide technical leadership in designing, planning, estimating, delivering and testing enhancements and upgrades to Zuora Billing in accordance with agreed methodologies. • Define and enforce best practices for Zuora configuration, data migration, and integration with ERP, CRM, and other enterprise applications. • Stay current with Zuora product updates and industry trends to proactively recommend improvements. • Proactively engage with other cross-functional IT Architects and Enterprise Architects to review end-to-end solution designs against architectural principles and ensure designs align with Zuora standard features and functionality. • Troubleshoot and resolve complex billing issues, working closely with business teams and vendor support teams. • Mentor junior team members and contribute to the development of internal Zuora expertise. • Author and organize technical design documentation and operational run books.

🎯 Requirements

• Proven experience as a Solution Architect or Senior Consultant with hands-on expertise in Zuora Billing. • At least 4 yrs of experience in Zuora • Strong understanding of Zuora’s out-of-the-box capabilities (e.g. subscription billing models, usage-based pricing) • Experience designing and implementing Zuora rateplans, workflows, and custom objects. • Solid grasp of Zuora APIs, connectors and integration patterns for ERP (e.g. SAP), CRM (e.g. Salesforce), and middleware integration platforms (e.g. MuleSoft) • Experience using Zuora data migration strategies and working with Zuora systems containing migrated data. • Ability to translate complex business requirements into scalable technical solutions. • Excellent stakeholder management and communication skills across technical and non-technical audiences. • Experience working in global, matrixed organizations with complex business processes. • Good professional maturity and ability to handle pressured/business critical situations • Proactive attitude and enjoy working as part of a global team

🏖️ Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. • Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit • Employee-led diversity and inclusion networks that build community and provide education and advocacy • Annual charity and fundraising initiatives and volunteer days for employees to support local communities • Global employee sustainability initiatives to reduce our environmental footprint • Global fitness and trivia competitions to keep our bodies and minds sharp • Global wellbeing days for employees to relax and recharge • Monthly wellbeing webinars and training to support employee health and wellbeing