Sales Engineering Operations Analyst – Salesforce, Reporting, AI

Job not on LinkedIn

🔥 0 minutes ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Sophos

Sophos

1001 - 5000 employees

Founded 1985

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 Post-IPO Equity on 2021-08

Consulting • Healthcare • Manufacturing

Sophos is a leading cybersecurity company that specializes in protecting businesses against advanced cyber threats. The company offers a comprehensive suite of security solutions, including endpoint protection, managed detection and response (MDR), network security, and cloud security. With a prevention-first approach, Sophos aims to stop ransomware and other cyber threats before they cause harm. Sophos provides services such as threat research, security training, and operational support to ensure robust defense against cyberattacks. Their solutions cater to various industries including finance, healthcare, government, manufacturing, and retail. The Sophos Central platform delivers centralized security management, integrating seamlessly with existing IT infrastructure to enhance security posture.

📋 Description

• Support the productivity and operational integrity of the Sales Engineering organization. • Maintain and enhance SE Power BI dashboards. • Validate data sources and ensure data integrity across reporting. • Own first-line triage, logging, and coordination of Salesforce (SFDC) change requests. • Support basic SFDC/Vivun administration tasks. • Document business requirements for small system enhancements. • Collaborate with SE managers to understand reporting needs and translate them into defined dashboard updates. • Apply AI-assisted tools to streamline reporting and documentation.

🎯 Requirements

• 3+ years of experience in data analysis, operations, or business systems support. • Some hands-on experience with AI-assisted tools (e.g., Microsoft Copilot, ChatGPT, workflow automation). • Practical hands-on experience with Microsoft Power BI. • Hands-on familiarity with Salesforce (SFDC) data structures and reporting. • Strong analytical and problem-solving skills with excellent attention to detail. • Clear written and verbal communication skills. • Ability to work collaboratively with guidance and manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Sophos operates a remote-first working model, making remote work the primary option for most employees. • Employee-led diversity and inclusion networks that build community and provide education and advocacy. • Annual charity and fundraising initiatives and volunteer days for employees to support local communities. • Global employee sustainability initiatives to reduce our environmental footprint. • Global fitness and trivia competitions to keep our bodies and minds sharp. • Global wellbeing days for employees to relax and recharge. • Monthly wellbeing webinars and training to support employee health and wellbeing.

Apply Now