SOPORTES ARIES
Fintech • API • B2C
SOPORTES ARIES is a fintech company that offers a mobile-first trading platform and a developer-focused fintech engine. It provides retail investors with commission-free trading of stocks, ETFs, index options and options, retirement account services, cash management features (Aries+), and 24/7 support through a regulated brokerage structure. Simultaneously, SOPORTES ARIES exposes APIs, SDKs, and widget libraries for developers and partners to build custom trading experiences and integrations on top of its platform.
Customer Success Representative
Job not on LinkedIn
4 days ago
SOPORTES ARIES
Fintech • API • B2C
SOPORTES ARIES is a fintech company that offers a mobile-first trading platform and a developer-focused fintech engine. It provides retail investors with commission-free trading of stocks, ETFs, index options and options, retirement account services, cash management features (Aries+), and 24/7 support through a regulated brokerage structure. Simultaneously, SOPORTES ARIES exposes APIs, SDKs, and widget libraries for developers and partners to build custom trading experiences and integrations on top of its platform.
📋 Description
• Respond to customer inquiries via chat, email, and phone. • Guide users through platform functionalities and resolve technical issues. • Collect user feedback to help the product team enhance customer experience. • Develop knowledge base articles and resources for self-service support.
🎯 Requirements
• Strong communication and problem-solving skills. • Experience in customer service or a client-facing role. • Familiarity with trading or financial platforms is a plus.
🏖️ Benefits
• Compensation: Competitive salary, ranging from $50,000 to $70,000 USD based on experience, with equity options. • Health Coverage: Comprehensive health, vision, and dental coverage. • Remote Flexibility: Fully remote work environment with opportunities for career growth and advancement. • Paid Time Off: Unlimited PTO with a guaranteed minimum of two weeks. • Daily Meal Credits: $20 for lunch and $25 for dinner through Uber Eats. • Equipment: Access to the latest 14” or 16” MacBook Pro.
Apply NowSimilar Jobs
4 days ago
Customer Success Lead ensuring seamless, high-trust interactions for farmers and brands at Regenified. Building operational strategies and systems for customer support and engagement.
4 days ago
Technical Support Manager providing solutions to customers for software and hardware issues via phone, email or chat. Required to diagnose problems and follow up to ensure client satisfaction.
4 days ago
Customer Success Manager responsible for overseeing enterprise client relationships and improving the customer experience. Driving growth and engagement within Definely's suite of legal tech solutions.
4 days ago
Customer Success Manager responsible for nurturing customer relationships at Compliancy Group. Focused on driving product adoption and retention to ensure client satisfaction and growth.
4 days ago
Customer Success Manager at TENEX, an AI-native cybersecurity company. Responsible for customer advocacy, driving adoption, and ensuring maximum value from the platform and services.