Director of Loan Closing – Fulfillment

🔥 22 hours ago

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Logo of SouthState Bank

SouthState Bank

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Direct and oversee all loan closing operations across commercial and consumer loan closing teams spanning multiple states (SC, FL, GA, AL, NC, TN, TX, CO, VA), ensuring accuracy, compliance, and timeliness in the preparation, review, and funding of all loan documentation. • Champion a culture of exceptional service to banking partners (Relationship Managers, Loan Officers, Loan Assistants), Branch Personnel, and customers throughout the loan closing lifecycle. • Lead a forward-looking strategy to improve processes and expand automation within Loan Closing. • Ensure all loan closing activities are conducted in full accordance with applicable federal and state regulations (TILA/Reg Z, HMDA, CRA, flood compliance, CFPB requirements) and internal bank policy. • Recruit, develop, and retain a high-performing team of approximately 100 professionals across multiple geographic locations. • Develop and manage the Loan Closing department's operational budget and multi-year strategic plan.

🎯 Requirements

• Minimum: Bachelor's degree in Business, Finance, Banking, or a related field required. • Minimum Experience 7–10 years of progressive experience in banking or financial services operations, with a minimum of 5 years in a management or leadership capacity within loan operations or loan closing. • Demonstrated experience managing large, geographically dispersed teams. • Proven track record of leading process improvement, technology implementation, or automation initiatives within banking operations. • Deep knowledge of commercial and consumer lending regulations, documentation requirements, and compliance frameworks (TILA, HMDA, CRA, flood, CFPB). • Proficiency with loan origination and closing systems, including nCino, Newgen, LaserPro, DocuSign, and DecisionPro. • Working knowledge of RPA tools (UiPath or equivalent), AI-assisted workflows, and process automation concepts as applied to Bank Operations.

🏖️ Benefits

• Equal Opportunity Employer, including disabled/veterans.

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