DocuSign Administrator II

Job not on LinkedIn

October 15

🏈 Alabama – Remote

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⛰️ Colorado – Remote

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+5 more states

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💵 $85.2k - $136k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

Apply Now
Logo of SouthState Bank

SouthState Bank

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• It is the responsibility of the DocuSign Administrator to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. • The DocuSign Admin is responsible for the day-to-day administration, configuration, and ongoing maintenance of the DocuSign application in all its environments. • Perform day to day administration of the DocuSign system. • Perform DocuSign implementation tasks including but not limited to configuration, integration, testing, requirements gathering and solution design. • Design, Implement, maintain performance measurement systems to monitor and analyze trends associated with DocuSign and related business processes and service performance to ensure overall compliance. • Work with Technology and Business team members to identify and refine business requirements and workflows as defined by the stakeholders and Product Owners. • Communicate process standards to ensure understanding across the organization. • Research, review and analyze the effectiveness and efficiency of procedures and develop strategies for enhancing these processes in accordance with ITIL best practices to enable continuous improvement. • Maintain and update documentation of processes supported, to include procedures. • Create and update DocuSign reports and dashboards. • Adhere to existing processes/standards/policies as set forth by the Company or other departments as these apply. • Perform upgrades to the application as required. • Perform system testing on production changes to ensure accuracy of processing prior to implementing changes in production environment.

🎯 Requirements

• Education : College Degree or equivalent work experience • Experience : 5+ years of DocuSign administration experience preferred • Strong working knowledge of DocuSign components such as Templates, PowerForms, Change/Incident/Problem Management, User Set Up, Performance Analytics • Knowledge of ITIL processes is preferred • Knowledge of banking process preferred • Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint • Knowledge of Helpdesk operations and fundamentals is preferred. • Strong written and verbal communication skills • Ability to learn and grasp new concepts and business processes quickly • Detail-oriented with ability to communicate with diverse stakeholders • Organizational skills; ability to multi-task and prioritize; strong attention to detail; ability to work in a dynamic environment, independently and within teams.

🏖️ Benefits

• Equal Opportunity Employer, including disabled/veterans.

Apply Now

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