Mortgage Processing Regional Manager

🕒 6 days ago

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Logo of SouthState Bank

SouthState Bank

1001 - 5000 employees

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

SouthState Bank is a financial institution that offers a wide range of banking products and services. It provides personal banking solutions such as checking and savings accounts, credit cards, and online and mobile banking. The bank also offers borrowing options including personal loans, mortgages, and home equity lines of credit. Additionally, SouthState Bank provides investment services like financial and retirement planning. For businesses, it offers small business and commercial banking services, including loans, lines of credit, and cash flow management. They also provide wealth management services for personal and corporate clients.

📋 Description

• Responsible for leading and optimizing mortgage processing operations across multiple markets • Drives performance, efficiency, and accountability to ensure files move seamlessly from application to underwriting readiness to closing while delivering a high-quality customer experience.

🎯 Requirements

• Leading and managing processing teams • Setting clear expectations, performance standards, and accountability • Driving cycle times, productivity, pull-through, and overall processing performance • Aligning staffing, pipelines, and capacity with production volume to eliminate bottlenecks and delays • Partnering closely with Sales to ensure strong communication, alignment, and issue resolution • Standardizing workflows, improving processes, and leveraging technology to increase efficiency and scalability • Developing team members and leaders through coaching, engagement, and talent management • Ensuring compliance with company policies, investor guidelines, and quality standards.

🏖️ Benefits

• Equal Opportunity Employer, including disabled/veterans.

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