Sales Engineer

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6 days ago

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Spare

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Transport • SaaS • Artificial Intelligence

Spare is an AI-native mobility software company that provides a cloud platform for transit agencies to operate paratransit, microtransit, and fleet maintenance. Its products include rider and driver apps, operations and analytics tools, AI agents, eligibility and reservation systems, and an enterprise asset management (EAM) solution that predicts issues and automates maintenance to reduce downtime. Spare targets public transit operators and third-party providers with a SaaS platform and services (Open Fleets™, call center support, integrations) to modernize and optimize on-demand and low-density transit services.

201 - 500 employees

Founded 2015

🚗 Transport

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Act as a technical expert throughout the sales cycle: Partner closely with Account Executives on discovery calls, site visits, demos, and RFP processes. • Understand client needs: Analyze operational challenges and technical requirements, translating them into tailored solutions using Spare’s platform. • Deliver impactful demos and Proof of Concepts (POCs): Plan, prepare, and execute customized product demonstrations, simulations, and sandbox exercises that clearly showcase how Spare meets client needs. • Lead technical responses: Assist in answering and validating technical components of RFPs, prepare for and participate in RFP interviews, and represent Spare as the technical lead in client discussions. • Develop deep product expertise: Build and maintain a strong technical understanding of Spare’s platform, including its strengths, limitations, and key value drivers. • Collaborate cross-functionally: Act as a subject matter expert for the Growth and Marketing teams, and contribute to new feature testing and prospect-driven feature requests • Know the landscape: Develop and maintain an understanding of competitors’ offerings to better position Spare’s solutions during the sales cycle • Build Rapport: Build strong, trust-based relationships with clients through clear, confident communication and a consistently positive demeanor. • Stay close to the product: Support 1–2 ongoing client implementations to deepen your product expertise and maintain first-hand understanding of customer needs and product performance. • Travel to make an impact: Travel approximately 30% of the time to client sites for evaluations, demos, and onsite support.

🎯 Requirements

• 3+ years of experience as a Sales Engineer or Solutions Engineer within a SaaS environment, ideally in a startup or fast-paced setting • Exceptional communication and presentation skills, with the ability to build trust and credibility with a wide range of stakeholders, including executives, technical teams, and public-sector decision-makers • Proven ability to lead complex, high-stakes product demos and presentations in customer-facing environments, including navigating challenging questions and multi-stakeholder dynamics • Naturally curious and adaptable, with a strong problem-solving mindset and the ability to quickly learn and explain complex systems to a non-complex audience. You’re a great listener who can translate customer needs into tailored solutions • Willingness and ability to travel within Canada and the U.S. approximately 30% of the time to support client site visits, live demos, and RFP evaluations alongside the sales team

🏖️ Benefits

• Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact we're making in our 2024 Global Impact Report • Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀 • Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance. • Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare! • Flexible work: Work remotely from anywhere in Canada, in your own time zone. • In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city. • Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance. • Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot! • Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program. • Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care. • Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.