Client Engagement Manager – Airtable, Workflow Transformation

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🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Spark

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

📣 Marketing

☁️ SaaS

🤝 B2B

Marketing • SaaS • B2B

Spark is a São Paulo–based influencer marketing agency and technology provider that helps brands and agencies amplify their voice through creators and influencers. They offer end-to-end services (curation to implementation) for campaigns and ongoing "always-on" programs via dedicated multidisciplinary teams (Skuad), and provide a proprietary platform (Spark Maxx) for self-serve influencer strategy, measurement and performance. Spark emphasizes strategic planning, production, and data intelligence in influencer and creator marketing.

📋 Description

• Own the Relationship: Serve as the client's primary day-to-day contact and trusted advisor across a portfolio of digital workflow workstreams. • Translate Business Problems into Workflow Solutions: Understand, at a strong working level, how Airtable and adjacent low-code/no-code tools (automations, integrations, interfaces) can solve real operational problems. • Run Delivery With Rigor: Own end-to-end project management across multiple concurrent workstreams — scoping, timelines, resourcing, and delivery. • Grow the Account: Identify and pursue opportunities to expand Spark's footprint within the existing client — new teams, business units, or use cases.

🎯 Requirements

• 4+ years managing client relationships and delivering projects in digital transformation, workflow/process consulting, or enterprise technology services. • Working familiarity with Airtable or comparable low-code/no-code platforms (e.g., Monday.com, Smartsheet, Notion, Zapier/Make) — enough to understand capabilities and constraints, not to build hands-on. • Strong project management fundamentals: scoping, sequencing, and delivering multiple concurrent workstreams without things falling through the cracks. • A track record of growing accounts organically — spotting adjacent opportunities within a client relationship and turning them into scoped work. • Comfort operating as the connective tissue between client stakeholders and technical delivery teams, including translating non-technical requests into clear requirements. • Excellent written and verbal communication, and the judgment to know when to escalate versus solve.

🏖️ Benefits

• Healthcare Benefits: Comprehensive medical, dental, and vision insurance options; available for opt-in 30 days after your start date. • Flexible Spending: Access to a medical and childcare Flexible Spending Account (FSA) for tax-free allocation towards related expenses. • Time Off: 11 paid company holidays, paid vacation, paid sick leave, and a wellness day (accrual and carryover per employee handbook) • Retirement Plan: Payroll contribution opportunities to our company 401(k) plan, including a company contribution of up to 3% of your salary yearly. • Disability + Life Insurance Benefits: Company-covered short- and long-term disability, along with a personal life insurance policy. • Assets: Necessary technology and equipment (which may include, but are not limited to: laptop, mouse, phone, software, etc.) will be provided.