Channel Partner Account Executive

Job not on LinkedIn

🕒 April 22

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🧑‍💼 Account Executive

🚫👨‍🎓 No degree required

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Cable ONE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

📡 Telecommunications

💰 Post-IPO Debt on 2020-05

Telecommunications

Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.

📋 Description

• Support the growth and success of our Partner Solutions Program. • Ensuring a seamless experience for our channel partners by managing post-sale operations, coordinating internal resources, and supporting partner inquiries across billing, service delivery, and commissions. • Track partner-submitted opportunities from order submission through installation and billing. • Proactively communicate order status, delays, and updates to partners and internal teams. • Ensure accuracy and completeness of order data in CRM and internal systems. • Serve as a primary point of contact for partner inquiries, including: Order status updates, Billing and invoice questions, Service delivery and installation escalations. • Coordinate with internal teams to resolve issues efficiently and maintain partner satisfaction. • Track partner commissions and validate payouts against agreements. • Partner with finance teams to ensure accurate and timely payments. • Help maintain partner-facing materials and internal documentation.

🎯 Requirements

• 1-3+ years of experience in sales operations, channel support, or telecommunications • Experience supporting channel partners, indirect sales models, or customer operations preferred • Strong organizational skills with the ability to manage multiple priorities • Excellent communication and problem-solving abilities • Experience with CRM systems (Salesforce or similar) and reporting tools • High attention to detail, particularly in order tracking and financial data.

🏖️ Benefits

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area