Senior Account Manager – Full time, Night Shift

🕒 May 26

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Spectrum One

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🛍️ eCommerce

Software Development • Cloud Services • eCommerce

Spectrum One is a software advancement consultancy firm that collaborates with organizations across various industries to develop modern applications, scale cloud infrastructures, and build dedicated tech teams. The company specializes in software development, cloud and DevOps services, and team augmentation, delivering customized solutions that enhance business processes and accelerate growth.

📋 Description

• Serve as the primary point of contact for assigned client accounts • Build and maintain strong client relationships and trust • Lead client meetings, status updates, and communications • Manage client expectations and ensure timely follow-ups • Coordinate with internal teams to ensure smooth project delivery • Handle client concerns, escalations, and issue resolution professionally • Maintain organized account documentation and communication records • Identify opportunities for account growth and long-term retention • Communicate confidently with U.S.-based stakeholders and executives

🎯 Requirements

• Proven experience in senior-level account management or client success roles • Experience handling enterprise or high-value accounts • Excellent spoken and written English with a strong American accent • Strong communication, stakeholder management, and relationship-building skills • Highly organized, proactive, and detail-oriented • Ability to manage multiple accounts simultaneously • Tech, SaaS, or software industry experience is a plus • Major plus: experience working with clients such as Accenture or similar companies • Experience using CRM or project management tools • Strong presentation and executive communication skills

🏖️ Benefits

• Flexible work arrangements