Security GRC Lead

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Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

SaaS • Artificial Intelligence • Enterprise

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Manage audit engagements (e.g. SOX, ISO 27001, C5 PCI-DSS, SOC 2, HIPAA), the audit request lists and ensure requests are being fulfilled appropriately by stakeholder management • Coordinate and collate required evidence for external and internal audit support • Managing the control and process libraries, and assisting the business in implementing internal controls • Contribute to meetings by preparing agendas, document meeting minutes, and help track the completion of follow up • Lead junior staff to ensure critical tasks are completed on time and per requirements • Lead Internal/External Audits as it relates to documenting or evidencing control management practices • Lead/participate in Risk Assessments and documenting risks within the risk register, and identifying and documenting the risk treatment • Assist the business to document, assess, and remediate any issues raised during audit examinations and risk assessments • Assist in management of Sprinklr security standards and policies • Update and maintain the GRC Confluence and share drives • Assist with management of risks, controls and requests in the GRC tool • other duties or tasks as assigned by management

🎯 Requirements

• A Bachelor's degree in a technical/security field or a non-technical degree with combination of governance, risk and compliance-related work experience • At least 5-7+ years of experience in risk, compliance management or in an Information Security environment • Knowledge of security controls frameworks such as ISO 27001/27002 and NIST 800-53 • Generally adept at picking up new technologies and experience working with a GRC tool • Excellent interpersonal communication, teamwork and project management skills • Strong written and verbal communication skills • Strong sense of accountability with the ability to work independently with minimal direction and follow-up • Demonstrated ability to perform process analysis and experience in documenting controls • Proven analytical and troubleshooting skills • A broad understanding of information security risk and controls • Personal integrity, accountability, and the ability to take ownership of specific tasks and activities • Able to foster a collaborative working relationship with multiple areas and complex business lines, globally and remotely.

🏖️ Benefits

• voluntary healthcare coverage • paid time off • open Mentoring Program