Account Manager, SMB

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sprinto

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

Automating Information Security Compliances & Privacy Laws for fast growing SaaS companies. Use Sprinto to obtain information security compliance, close enterprise deals faster, and pass vendor security assessments easily.

📋 Description

• Own a high-volume Launch portfolio covering renewals, upsells, and day-to-day relationships across startup and early-stage SMB accounts • Run the renewal pipeline end to end, including tracking renewals, forecasting, and closing on time • Negotiate pricing, discounts, and contract length, including multi-year commitments • Identify and close expansion opportunities involving additional frameworks or upgraded plans • Address payment and billing risks, failed payments, and lapsed billing before churn • Use CRM workflows, templates, and playbooks to manage account volume efficiently • Maintain renewal stages, risk flags, and outcomes in real time • Partner with Customer Success, Sales, Finance, and the audit team • Resolve billing disputes and regularly report on portfolio health

🎯 Requirements

• 2–4 years of experience in account management, customer success, renewals, or sales • SaaS experience ideally; security, compliance, or GRC software experience is a plus • Confident, direct negotiation skills • Ability to discuss pricing and contract terms without over-discounting • Strong organizational discipline managing a large number of accounts • Ability to work with dashboards and structured playbooks • Clear, concise written and verbal communication • Ability to analyze usage, payment status, and renewal-date data • Resilience and proactivity when handling pushback, price objections, and lost accounts • Curiosity about compliance and security, or willingness to learn SOC 2 and ISO 27001 • Ability to prioritize accounts by risk and value

🏖️ Benefits

• 100% remote work • Annual co-working allowance • USD 1,000 annual learning and professional development budget • Unlimited leave • Health insurance with coverage up to INR 10 lakh for the employee and family • Accident protection of an additional INR 10 lakh • Life insurance worth 3x annual salary • INR 35,000 workspace setup contribution