Solution Architect - Team Lead

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February 14

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SpryPoint

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SaaS • Energy • B2B

SpryPoint is a company that provides advanced software solutions aimed at improving operational efficiency and customer service for utility companies. Specializing in cloud-based platforms, SpryPoint's services include electric, water, gas, and broadband utility billing, mobile field service, asset management, customer engagement, and demand response. Their tools are designed to facilitate data-driven decision-making, enhance business intelligence analytics, and ensure regulatory compliance for clients in the utility sector. With an emphasis on security and performance, SpryPoint offers a seamless and efficient experience allowing utility providers to focus on their key operations, all while leveraging cutting-edge technology to stay current with industry advancements.

51 - 200 employees

☁️ SaaS

⚡ Energy

🤝 B2B

💰 Private Equity Round on 2023-03

📋 Description

• Simply put, SpryPoint provides Smart Solutions for Smart Utilities. • Founded in 2011, SpryPoint is a leading provider of cloud-based solutions for the utility sector. • We are looking for an experienced Solution Architect Team to exceed our customers' expectations. • The successful candidate will split their time between managing and mentoring team members, and working directly with our utility customers to implement cutting-edge enterprise applications. • The Solution Architect Team Lead will play a crucial role in working with clients, managing people and contributing to best practice, and working with the other Team Leads to define implementation best practices.

🎯 Requirements

• 3+ years of experience implementing enterprise utility software, specifically with utility Customer Information Systems (CIS) • Proven ability to mentor, coach and provide feedback to direct reports. • Experience with Mobile Field and Workforce Management (MFM & MWM), Work Order & Asset Management (WAMS) and Customer Engagement Portal experience • Strong written and verbal communication skills, and a proven ability to present information clearly and concisely. • Ability to map processes and have worked in a large process mapping project. • Strong understanding of relational databases & SQL in particular • Experience working with Reporting & Business Intelligence Platforms • Deep understanding of utility industries - electric, water, wastewater, gas, telecommunications, sanitation, and others is a plus • Ability to travel up to 30% of the time

🏖️ Benefits

• Remote-first and autonomous working environment with flexible working hours • Competitive compensation package • Macbook + $500 towards your home office setup • Health, dental, vision, and life insurance • Generous PTO, ½ day Summer Fridays, and flexible sick days • RRSP (Canada) and 401k (US) matching program • Professional development courses, $2,500 annual tuition assistance, and a book bounty program • Annual company events (SpryPalooza!) and team offsites