
1001 - 5000 employees
Founded 2016
🚘 Automotive
🏥 Healthcare
💼 Consulting
Automotive • Healthcare • Consulting
Spyrosoft is a European technology services and software engineering company that partners with enterprises to deliver digital transformation, custom software, and IT consulting. It provides cloud, AI/ML, embedded and IoT development, cybersecurity, product design, managed services, and staff augmentation, and builds platforms and products such as DebtPro, Allpro, and VoicePro. Spyrosoft serves clients across multiple sectors including automotive, healthcare and life sciences, financial services, geospatial, media and entertainment, robotics and energy, and operates from offices across Europe, the UK, and the US.
🔥 1 minute ago
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1001 - 5000 employees
Founded 2016
🚘 Automotive
🏥 Healthcare
💼 Consulting
Automotive • Healthcare • Consulting
Spyrosoft is a European technology services and software engineering company that partners with enterprises to deliver digital transformation, custom software, and IT consulting. It provides cloud, AI/ML, embedded and IoT development, cybersecurity, product design, managed services, and staff augmentation, and builds platforms and products such as DebtPro, Allpro, and VoicePro. Spyrosoft serves clients across multiple sectors including automotive, healthcare and life sciences, financial services, geospatial, media and entertainment, robotics and energy, and operates from offices across Europe, the UK, and the US.
• Develop, customize, and enhance Salesforce Service Cloud applications using Apex, LWC, SOQL, and Salesforce Flow • Design and optimize customer service processes, including case management, routing, escalation, and resolution • Build and maintain integrations between Salesforce and enterprise platforms using REST/SOAP APIs, Platform Events, and CDC • Collaborate closely with business and IT stakeholders to gather requirements and deliver effective solutions • Support system performance, data integrity, security, testing, deployments, and ongoing platform improvements • Participate in technical design discussions • Contribute to the continuous enhancement of Salesforce architecture and best practices • Deliver innovative customer service solutions and automate business processes • Help shape customer experience through scalable technology solutions
• 5+ years of hands-on Salesforce development experience, including Salesforce Service Cloud • Strong expertise in Apex, SOQL, LWC, and Salesforce Flow • Proven experience building and supporting integrations using REST/SOAP APIs • Solid understanding of Service Cloud capabilities, including Case Management, Service Console, and workflow automation • Ability to translate business requirements into scalable, high-quality technical solutions • Strong troubleshooting, communication, and stakeholder management skills • Comfortable working independently in a global, remote environment • Fluent English • Availability to work within U.S. Eastern Time business hours • Experience with Omni-Channel, Salesforce Knowledge, Entitlements, and SLA management • Knowledge of Sales Cloud and cross-cloud Salesforce integrations • Experience with SAP, Informatica, Platform Events, and CDC • Familiarity with Copado, Git, and Azure DevOps • Understanding of Salesforce security architecture, OAuth, and Connected Apps • Exposure to Agentforce, Einstein AI, or AI-powered customer service solutions • Salesforce certifications are listed as nice to have • Experienced in using AI tools in day-to-day workflow
• Remote work environment • Opportunity to work on impactful global Salesforce projects • Collaboration with international stakeholders • Professional exposure to enterprise applications and scalable technology solutions
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