Bilingual Administrative Assistant – Patient Engagement Coordinator

Job not on LinkedIn

🔥 1 minute ago

💵 $6 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Administrative Assistant

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Collect insurance details, process patient intake and registration, and verify eligibility and benefits (VOB) • Enter and update demographic and clinical administrative data in Tebra • Support cash-pay workflows and document tracking in Avexcia • Upload medical records and track missing documentation • Provide administrative support to the billing team during the insurance rollout • Make outbound calls to existing and prospective patients to convert inquiries into bookings • Follow up on incomplete registrations and unconfirmed appointments • Maintain detailed records of patient interactions in the PM system • Direct and escalate clinical questions to medical providers • Answer inbound phone calls using Ooma • Manage, schedule, and reschedule appointments in Mindbody/Legacy • Answer general patient inquiries and route messages to appropriate team members

🎯 Requirements

• Strong medical administrative or virtual medical assistant experience at a U.S.-based practice • Familiarity with insurance verification, eligibility checks, patient registration, and practice management (PM)/EHR systems • Experience using Tebra and Mindbody, or comparable systems such as Kareo and eClinicalWorks • Excellent spoken and written English • Professional, warm phone demeanor for outbound calls • Strong data entry skills • High attention to detail • Ability to work independently • Working knowledge of HIPAA rules and standard U.S. patient privacy guidelines • Full-time contractor position, 40 hours per week • Availability Monday through Friday, 8am–5pm CST

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