Bilingual Front Desk – Insurance Specialist, Cardiology

🔥 3 minutes ago

🌐 Nicaragua, Honduras, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

🔒 Insurance

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage high-volume inbound phone calls, route communications appropriately, and handle patient requests with respect and empathy • Communicate lab/test stats and results to patients as directed, using TigerConnect for secure messaging • Book and coordinate urgent/stat appointments within eClinicalWorks (eCW) • Verify patient insurance eligibility and coverage status prior to appointments • Perform the full insurance verification cycle • Provide general front-desk support using eClinicalWorks (eCW)

🎯 Requirements

• Native or fully fluent in both spoken and written English and Spanish, with clear phone articulation and a professional tone • At least 1 year of hands-on experience using eClinicalWorks (eCW) is strictly required • Familiarity with TigerConnect is strongly preferred • Background working specifically within a U.S. Cardiology practice is required • Exceptional patience, empathy, and a high level of professional integrity • Zero tolerance for dynamic conflict or unprofessionalism • Full-time commitment working 8:00 AM – 5:00 PM EST, Monday through Friday • Full-time contractor position, 40 hours per week

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