Bilingual Orthodontic Treatment Coordinator

🔥 15 minutes ago

🌐 Brazil, El Salvador, +5 more countries – Remote

infoinfo

💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Staffing For Doctors's careers page, not through a job board

First seen by Remote Rocketship 15 minutes ago

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Manage incoming patient inquiries, CRM leads, and new patient calls, responding to every new lead immediately • Conduct high-volume outbound follow-ups by phone, text, and email • Overcome objections and convert inquiries into scheduled new patient consultations • Book new patient consultations in the practice management system • Confirm appointments three days before and one day before visits • Build relationships with prospective patients • Explain orthodontic treatment options, including braces and clear aligners/Invisalign, in English and Spanish • Answer questions about orthodontic insurance benefits, co-pays, lifetime maximums, third-party financing, and payment plans • Maintain accurate CRM records, lead stages, and communication history • Monitor and report monthly lead-to-consultation conversion metrics

🎯 Requirements

• Minimum of 2 years of experience in a U.S. orthodontic practice as a Treatment Coordinator, New Patient Coordinator, or in a similar patient-facing role • Only candidates with orthodontic experience will be considered; general dental experience alone is not enough • Strong working knowledge of orthodontic treatment options, orthodontic insurance verification, third-party patient financing, and payment structures • Proven track record of converting leads into scheduled consultations • Comfort discussing past sales performance • Hands-on experience using CRM software for lead and pipeline management • Bilingual in English and Spanish • Excellent written and verbal communication skills • Professional English proficiency is required • Full-time contractor position, 40 hours per week • Availability Monday through Friday, 9:30 AM–6:30 PM PST

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