Bilingual Virtual Medical Administrative Assistant

🔥 13 hours ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇵🇪 Peru – Remote 🇸🇻 El Salvador – Remote 🇭🇳 Honduras – Remote 🇬🇹 Guatemala – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Administrative Assistant

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle high-volume inbound and outbound patient calls in English and Spanish • Answer general patient questions and provide front-office support • Take detailed messages and route clinical questions to the appropriate licensed provider or team member • Document patient communications accurately in Tebra • Schedule new and existing patient appointments • Manage provider calendars and appointment availability • Handle appointment confirmations, cancellations, rescheduling, and follow-up • Proactively follow up with patients to reduce no-shows • Submit and track prior authorization requests for medications, procedures, and imaging • Follow up with insurance carriers regarding pending prior authorizations • Communicate authorization status and outstanding requirements to providers and patients • Verify patient eligibility, benefits, copays, deductibles, coverage, and referral requirements • Update insurance information and documentation in Tebra • Receive, document, and route medication refill requests according to practice protocols • Proactively contact patients regarding outstanding administrative items • Manage email and inbox communications • Update patient demographics and administrative information • Provide general front-office administrative support • Follow up on pending items until resolved or appropriately escalated • Provide a warm, professional, and compassionate patient experience as a first point of contact • Work as a proactive extension of the medical practice's front-office team

🎯 Requirements

• 2+ years of experience supporting a U.S.-based medical practice • Previous medical receptionist, medical front desk, patient coordinator, or medical administrative experience • Bilingual English/Spanish is required • Excellent, clear, and professional spoken English • Strong inbound and outbound phone experience • Hands-on experience with appointment scheduling • Experience with insurance eligibility and benefits verification • Experience handling prior authorizations • Strong understanding of HIPAA and patient confidentiality • Strong attention to detail and documentation skills • Ability to work independently in a remote environment • Strong organizational and follow-up skills • Tebra experience strongly preferred • Female candidates strongly preferred • Experience handling medication refill requests strongly preferred • Experience working in a high-volume or multi-provider medical practice strongly preferred • Referral coordination experience strongly preferred • Experience communicating directly with insurance carriers strongly preferred • Experience working as a Virtual Medical Assistant or Virtual Medical Receptionist strongly preferred

🏖️ Benefits

• Full-time contractor position (40 hours per week) • Negotiable pay rate depending on skillset and experience • Fully remote position • Long-term opportunity for the right candidate • Monday–Thursday schedule: 8:00 AM–5:00 PM CST • Friday schedule: 8:00 AM–12:00 PM CST • One Saturday per month