Bilingual Virtual Referral & Prior Authorization Coordinator

đŸ”„ 0 minutes ago

🌐 Brazil, El Salvador, +5 more countries – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

đŸ—ŁïžđŸ‡Ș🇾 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

đŸ„ Healthcare

đŸ€ B2B

🎯 Recruiter

Healthcare ‱ B2B ‱ Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

‱ Prepare and submit referrals in eClinicalWorks (eCW) ‱ Verify patient and insurance details ‱ Attach necessary clinical documentation ‱ Follow up with specialist offices and track referrals to completion ‱ Verify prior authorization requirements ‱ Submit requests through insurance payor portals ‱ Gather supporting clinical records and track deadlines ‱ Escalate claim denials ‱ Keep providers and patients informed ‱ Handle inbound and outbound calls via Weave ‱ Schedule patient appointments ‱ Process intake and registration ‱ Update patient demographics ‱ Verify insurance coverage ‱ Manage follow-up messages

🎯 Requirements

‱ Recent, hands-on experience using eClinicalWorks (eCW) in a US-based medical practice (mandatory) ‱ Proven experience managing full-cycle referrals and insurance prior authorizations independently ‱ Fully bilingual in English and Spanish with clear, professional spoken English ‱ Direct experience working with US medical practices, ideally in Primary Care or Family Medicine ‱ Willingness to expand responsibilities into phone management, patient scheduling, and front-desk reception duties ‱ Solid understanding of medical terminology, insurance communication, and strict HIPAA guidelines ‱ Experience using Weave VoIP phone systems (nice to have) ‱ High-volume referral and prior authorization handling (nice to have) ‱ Background in insurance benefits verification and front-desk patient reception (nice to have)

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