Dental Treatment Planner, Patient Coordinator – Dentrix Required

🔥 0 minutes ago

🌐 Brazil, El Salvador, +5 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Patient Coordinator

👻 Ghost score 22%

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🗣️🇪🇸 Spanish Required

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Create, present, and explain comprehensive dental treatment plans to patients for both providers, detailing procedures, appointment timelines, and financial expectations. • Manage heavy inbound and outbound phone calls, answer patient inquiries, follow up on proposed treatment plans, and re-engage unscheduled treatment leads. • Schedule, confirm, and coordinate complex appointments across two providers' calendars to maximize daily clinic efficiency and minimize downtime. • Guide patients through initial consultations and follow-up care with a warm, professional, and persuasive tone. • Maintain accurate patient notes, track treatment plan acceptances, and keep patient records updated within Dentrix and Google Workspace.

🎯 Requirements

• Dentrix Experience Required: Hands-on experience navigating and managing patient records, charting, and scheduling in Dentrix. • High-Volume Phone Comfort: Proven background managing heavy call volumes while maintaining an upbeat, compassionate, and professional demeanor. • Bilingual Capability: Fluency in English and Spanish is required (client is open to reviewing both fully bilingual and native English-speaking candidates). • Treatment Coordination Skills: Strong understanding of dental terminology and treatment sequencing with the ability to explain procedures clearly to patients. • Schedule & Availability: Available full-time to work Monday – Friday, 8:00 AM – 5:00 PM PST. • Remote Setup: A dedicated home office with a reliable high-speed internet connection, power/internet backup, and a quiet working environment. • Practice Management / EMR: Dentrix • Productivity & Communication: Google Workspace

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