Front Desk, Insurance Authorization Specialist – Bilingual

🔥 0 minutes ago

🌐 Nicaragua, Colombia, +4 more countries – Remote

🇳🇮 Nicaragua – Remote 🇨🇴 Colombia – Remote 🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇬🇹 Guatemala – Remote 🇵🇪 Peru – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🔒 Insurance

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• - Answer and manage a high volume of inbound and outbound patient calls professionally and efficiently. • - Schedule new and existing patient appointments, coordinate follow-up visits, and manage patient recall lists. • - Verify insurance eligibility and benefits prior to appointments. • - Obtain and track prior authorizations through insurance payer portals and other authorization platforms. • - Prepare patients for telemedicine appointments by completing intake and screening questions, documenting relevant information for the provider. • - Update and maintain accurate patient records within the EMR system. • - Coordinate with providers, patients, and insurance companies to ensure timely patient care. • - Provide outstanding customer service while maintaining patient confidentiality and HIPAA compliance.

🎯 Requirements

• - Minimum of **2 years of medical front office experience**, preferably in **Podiatry, Dermatology, Orthopedics, or Sports Medicine**. • - Proven experience with **insurance verification** and **prior authorizations**. • - Strong knowledge of insurance payer portals and authorization processes. • - Experience managing a high volume of patient phone calls. • - Comfortable interviewing patients and collecting clinical intake information for telemedicine visits. • - Experience scheduling appointments and coordinating patient follow-up care. • - Excellent verbal and written communication skills. • - Bilingual **English/Spanish** preferred. • - Experience with **Practice Fusion** EMR is strongly preferred. • - Experience with **Weave** VoIP phone system is strongly preferred. • - Strong organizational skills with exceptional attention to detail. • - Ability to work independently in a remote environment while managing multiple priorities. • Preferred Qualifications • - Experience working in a specialty medical practice. • - Strong understanding of HIPAA regulations and medical office workflows. • - Comfortable learning new software and adapting to evolving processes.

🏖️ Benefits

• **Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 10 AM to 6 PM PST.**