Front Desk Receptionist – ModMed, EMA Experience

🔥 4 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Front Desk

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer incoming calls promptly and professionally, address patient inquiries, take detailed messages, and route complex requests appropriately • Book, reschedule, and cancel patient appointments in ModMed (EMA), optimizing provider schedules • Perform real-time insurance eligibility checks, verify benefits, and update patient coverage details • Assist patients with portal registration, digital intake forms, and pre-appointment instructions • Maintain active video presence throughout the shift for immediate team communication and collaboration with co-VAs • Document all patient interactions and call notes accurately within the EMR • Manage high-volume inbound phone calls with a warm, professional, and clear tone

🎯 Requirements

• Direct hands-on experience using ModMed (EMA / Modernizing Medicine) • Exceptional verbal and written English communication skills • Polished, professional phone demeanor for front-desk patient interactions • Proven experience in medical reception, appointment scheduling, and insurance verification (IV) • Commitment to maintaining an active camera-on presence for the full 8-hour shift • Private, HIPAA-compliant home workspace • Dedicated PC/Mac • High-speed internet • Backup power/internet • Noise-canceling headset • Previous experience working in a Dermatology practice setting (preferred)