Medical Insurance Verification Specialist – Registered Nurse, Orthopedics

🔥 0 minutes ago

🌐 Colombia, Ecuador, +4 more countries – Remote

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💵 $6 / hour

⏰ Full Time

🟢 Junior

👻 Ghost score 11%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Handle heavy inbound and outbound patient calls, including new patient inquiries, clinical triage follow-ups, missed opportunities, and inactive patient re-engagement • Convert patient inquiries into booked appointments and follow up consistently until conversion • Verify active insurance coverage and interpret complex plan details • Calculate patient financial responsibility, including deductibles, copays, coinsurance, and out-of-pocket maximums • Communicate insurance coverage and patient costs clearly over the phone • Handle commercial plans including HMO/PPO, Aetna, Cigna, and Humana, as well as Medicare and Workers' Comp/PIP • Manage provider calendars • Track follow-up documentation • Build rapport with patients • Support business development and referral source outreach

🎯 Requirements

• Valid, active Registered Nurse (RN) license • Proven track record of managing high-volume inbound and outbound phone calls within a fast-paced U.S. medical office setting • Deep operational understanding of insurance verification, including analyzing coverage details beyond eligibility checks • Experience in phone-based patient conversion, sales, or customer engagement within a metrics-driven environment • Outstanding, clear, and confident English phone presence with a warm, energetic, and professional customer service tone • Minimum 1 year of hands-on experience working with eClinicalWorks (eCW) • Full-time contractor position requiring 40 hours per week • Monday through Friday, 8am-5pm EST schedule

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