Medical Receptionist – Pediatrics

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the friendly voice and first point of contact for parents, caregivers, and young patients • Handle high-volume inbound and outbound phone calls • Address scheduling inquiries and assist parents with care coordination • Book, confirm, and optimize provider appointment calendars in eClinicalWorks • Conduct real-time Verification of Benefits (VOB) through payor portals and eClinicalWorks • Confirm active coverage and document co-pays or deductibles • Deliver a high-touch patient experience using patience and active listening • Schedule routine pediatric check-ups, follow-ups, and urgent visits • Relay messages, telephone encounters, and scheduling changes accurately to the in-office clinical team • Assist with digital faxes, patient reminder texts/emails, and chart updates • Adhere strictly to HIPAA privacy standards

🎯 Requirements

• Native-level or flawless spoken English with a neutral, highly clear, and easily understandable phone accent • Direct background handling front-desk duties, high-volume call handling, and scheduling in a U.S. medical practice setting • Working knowledge of checking patient insurance eligibility and coverage terms • Dedicated, quiet, HIPAA-compliant home office • High-performance computer (PC/Mac) • High-speed internet connection • Backup power/internet solutions • Noise-canceling headset • Prior experience working in a Pediatric, Family Medicine, or Children's Specialty practice (Strong Plus) • Hands-on experience navigating eClinicalWorks EHR for scheduling, charting, and insurance checks (Strong Plus)

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