Medical Receptionist – Prior Authorization, Rheumatology

🔥 4 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

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Logo of Staffing For Doctors

Staffing For Doctors

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Answer inbound patient phone calls clearly and patiently • Schedule appointments and input accurate patient data into Elation Health EHR • Proactively reschedule patients to prevent schedule drop-offs • Complete end-to-end prior authorizations for specialty rheumatology medications, infusions, and diagnostic testing • Take accurate, detailed patient messages • Consult with providers and relay clear clinical and administrative instructions to patients in layperson's terms • Manage provider calendars in Elation Health EHR • Book, confirm, and optimize patient appointments • Update chart notes and patient details accurately • Monitor cancellation queues and contact patients who miss or attempt to cancel appointments • Submit and track prior authorization requests for rheumatology prescriptions, biologics, and lab/imaging orders • Use Microsoft Office to organize task logs, track outstanding prior authorizations, and maintain clinic workflows

🎯 Requirements

• Prior medical front-desk or administrative experience supporting a Rheumatology practice • Exceptional, accent-free spoken English with pristine articulation, slow/clear pacing, and high listening comprehension for elderly and hard-of-hearing callers • Extreme patience, empathy, kindness, and emotional composure when speaking with frustrated or impatient patients • Direct hands-on experience handling medical prior authorizations for specialty medications or treatments • Experience using Elation Health EHR (or quick adaptability to Elation) • Strong proficiency in Microsoft Office (Word, Excel, Outlook) • Active effort and confidence in placing outbound calls to reschedule patients and protect provider utilization • Quiet, distraction-free, HIPAA-compliant home office • Reliable PC/Mac • High-speed internet • Backup power/internet • High-quality noise-canceling USB headset

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