Virtual Medical Receptionist, English & Spanish – Out of Network Experience Required

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• We are seeking a **professional, bilingual (English/Spanish) Female Medical Receptionist** to join our growing healthcare team. The ideal candidate is an excellent communicator with a confident, patient-focused approach and a natural leadership presence. • This role requires someone who is comfortable educating patients about **out-of-network benefits, copays, deductibles, and insurance coverage** while delivering exceptional customer service over the phone and through patient communications. • Experience with **Prompt EMR** is highly preferred, but candidates with experience using other electronic medical record systems are also encouraged to apply. • What We're Looking ForThe ideal candidate is someone who: • - Communicates confidently with patients. • - Has a positive and professional attitude. • - Takes initiative and demonstrates leadership qualities. • - Is organized, dependable, and detail-oriented. • - Provides exceptional patient service while effectively handling insurance-related conversations. • This position is ideal for someone who enjoys interacting with patients, thrives in a fast-paced medical office environment, and can confidently guide patients through insurance and scheduling processes.

🎯 Requirements

• Required Qualifications • - Female candidate. • - Fluent English and Spanish (spoken and written). • - Previous experience as a Medical Receptionist, Medical Administrative Assistant, or similar healthcare administrative role. • - Strong knowledge of: • - Insurance verification • - Out-of-network benefits • - Copays • - Deductibles • - Patient financial responsibility • - Comfortable explaining insurance coverage and payment responsibilities to patients in a clear, confident, and compassionate manner. • - Excellent verbal and written communication skills. • - Strong organizational and multitasking abilities. • - Leadership-oriented personality with a proactive mindset. • - Comfortable handling a high volume of patient calls. • - Experience working with EMR systems. • Preferred Qualifications • - Experience using **Prompt EMR**. • - Familiarity with prior authorizations. • - Experience supporting private medical practices or specialty clinics.

🏖️ Benefits

• **Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM EST.**