Staffing For Doctors
11 - 50 employees
Founded 2025
🏥 Healthcare
🤝 B2B
🎯 Recruiter
Healthcare • B2B • Recruitment
Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.
Virtual Medical Receptionist – Patient Care Coordinator, Bilingual
🔥 1 minute ago
🗣️🇪🇸 Spanish Required
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Staffing For Doctors
11 - 50 employees
Founded 2025
🏥 Healthcare
🤝 B2B
🎯 Recruiter
Healthcare • B2B • Recruitment
Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.
📋 Description
• We are seeking an experienced **Virtual Medical Receptionist / Referral Coordinator** to join our growing healthcare team. This is a fast-paced, patient-facing position requiring excellent communication, strong organizational skills, and previous experience supporting U.S. medical practices. • The ideal candidate will be responsible for managing a high volume of inbound and outbound patient calls, coordinating referrals, scheduling appointments, verifying insurance eligibility, and ensuring patients receive timely follow-up throughout the scheduling process. • Experience with **eClinicalWorks (eCW)** is highly preferred. • **Key Responsibilities** • - Answer and manage high-volume inbound and outbound patient calls. • - Contact new referrals within **24–48 hours** of receipt. • - Schedule new patient appointments while meeting scheduling goals. • - Confirm, reschedule, and cancel appointments as needed. • - Verify insurance eligibility and benefits before appointments. • - Manage referral workflows and ensure timely patient outreach. • - Coordinate scheduling based on insurance requirements, including authorization timelines. • - Maintain accurate patient documentation within eClinicalWorks (eCW). • - Provide outstanding customer service while maintaining HIPAA compliance. • - Collaborate with providers and office staff to optimize scheduling and patient flow. • **Success Metrics** • - Contact all new referrals within **24–48 hours**. • - Schedule **30+ new patients per month** from approximately **40–50 monthly referrals**. • - Verify insurance eligibility accurately and in a timely manner. • - Maintain excellent patient satisfaction through responsive communication and efficient scheduling. • This is an excellent opportunity for a detail-oriented healthcare professional who enjoys working in a fast-paced environment and is passionate about delivering an exceptional patient experience.
🎯 Requirements
• **Qualifications** • - Minimum **2 years of experience** as a Virtual Medical Receptionist, Medical Scheduler, or Patient Coordinator supporting U.S. healthcare practices. • - Previous experience using **eClinicalWorks (eCW)** is strongly preferred. • - Experience verifying insurance eligibility and understanding PPO and HMO plans. • - Strong knowledge of referral management and appointment scheduling. • - Excellent English communication skills (Spanish is a plus). • - Ability to multitask in a fast-paced, high-volume environment. • - Strong attention to detail and organizational skills. • - Comfortable handling patient interactions with professionalism and empathy. • **Preferred Experience** • - Referral Coordination • - Insurance Eligibility Verification • - Appointment Scheduling • - Patient Outreach • - Medical Reception • - Healthcare Customer Service • **Equipment Requirements** • - Dedicated, quiet home office suitable for HIPAA-compliant work. • - Reliable high-speed internet connection. • - Windows computer with dual monitors preferred. • - Backup internet connection is highly preferred.
🏖️ Benefits
• **Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM CST.**
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