Virtual Medical Receptionist, Radiology Scheduler

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Medical Receptionist

👻 Ghost score 22%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Staffing For Doctors

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

Staffing For Doctors is a U. S. -based staffing service that places HIPAA-trained, specialty-matched virtual medical assistants and related clinical support staff for medical practices. Their remote team members handle scheduling, EHR documentation and charting, prior authorizations, patient communication, and other administrative/clinical tasks across dozens of specialties; hires are presented quickly (matched in 24 hours and live/onboarded within ~48 hours) at a flat $14/hr rate with no long-term contracts. The company emphasizes compliance and data security (HIPAA-trained staff, SOC 2 certified, BAA included, 256-bit SSL), white-glove onboarding via a dedicated customer success manager, and serves practices through a portal and demo/onboarding process.

📋 Description

• Serve as the first-line phone handler for incoming patient calls and referring physician inquiries via Spectrum • Answer incoming calls routed through the practice's Spectrum phone system with a warm, professional tone • Handle inquiries from referring physicians and medical offices regarding order status, prep instructions, or appointment availability • Schedule, confirm, and optimize diagnostic imaging appointments in eRAD RIS/PACS according to modality protocols and provider orders • Ensure correct modality routing, order attachment, and patient prep instruction delivery • Cross-check physician orders against schedule entries to prevent registration or scheduling errors • Provide remote administrative support to the in-office front-desk team during peak volume hours • Audit daily attendance logs and run system reports to identify missed imaging appointments • Conduct outbound outreach to no-show patients, address concerns, and guide them through rescheduling • Update patient records in eRAD with clear contact notes and administrative tags

🎯 Requirements

• 3+ years of direct experience as a Medical Virtual Assistant or Medical Receptionist in a U.S. healthcare practice • Flawless, highly understandable, accent-neutral spoken English with exceptional phone etiquette and patient service skills • Extensive background managing high call volumes, handling multi-line phone systems, and booking provider schedules • Hands-on experience with radiology workflows and diagnostic imaging scheduling (MRI, CT, Ultrasound, X-ray, etc.) • Experience communicating with referring providers • Hands-on experience with eRAD RIS/PACS or a comparable radiology information system (RIS) • Full availability to work full-time (40 hours/week), Monday through Friday, 8:00 AM – 5:00 PM EST • Dedicated, private, quiet home office with a lockable door • High-performance PC/Mac • High-speed internet • Backup power/internet solutions • Noise-canceling headset

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