Customer Service, Lead Generation Specialist

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Stafi

51 - 200 employees

👥 HR Tech

HR Tech • Legal

Stafi is a boutique staffing firm that specializes in providing virtual assistants and support staff for law firms and legal professionals. It offers a subscription-based service designed to help law firms manage their workload by providing trained talent such as virtual assistants, receptionists, intake specialists, marketers, and paralegals. These professionals are thoroughly trained to effectively manage various tasks, from legal work to client interactions and marketing. Stafi takes care of the entire hiring process, including training, HR, and ongoing management, ensuring seamless integration into existing teams. The firm is committed to delivering exceptional customer experiences and helping law firms increase productivity and focus on their core business activities.

📋 Description

• Identify and build relationships with consultancy firms and other potential business partners who can recommend or sell Stafi’s services to law firms. • Conduct outreach through calls, emails, and networking events to establish partnerships and promote Stafi’s offerings. • Develop tailored partnership proposals and agreements that align with the goals of our business partners and highlight the value of our services. • Foster long-term relationships with business partners to ensure continued collaboration and mutual success. • Collaborate with internal teams to ensure smooth onboarding and service delivery for clients referred by business partners. • Monitor industry trends, competitor activities, and partnership opportunities to inform strategies and enhance Stafi’s market position. • Track partnership performance, sales metrics, and referral activities, adjusting strategies as needed to meet goals.

🎯 Requirements

• Strong background in business development, partnership building, or B2B sales. • Experience working with consultancy firms or developing channel partnerships is highly advantageous. • Knowledge of or experience working with law firms is a plus. • Excellent verbal and written communication skills. • Proficiency in CRM and sales tools (e.g., Salesforce, HubSpot) to track partner activities and performance. • Ability to build rapport and maintain strong, trust-based relationships with business partners and stakeholders. • Self-motivated, driven, and capable of working independently as well as collaboratively within a team. • Creative problem-solving skills and a strong customer-focused mindset. • A background or understanding of legal services is a bonus.

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