Revenue Cycle Optimization Program Manager

🕒 June 27

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Logo of Stanford Health Care

Stanford Health Care

10,000+ employees

Founded 1885

🏥 Healthcare

Healthcare

Stanford Health Care is a major academic medical center and integrated hospital system delivering comprehensive clinical care, specialty services, and patient support. The organization operates hospitals, outpatient clinics and programs, offers clinical trials and telehealth (video visits), and provides patient-facing services such as a MyHealth patient portal, billing/insurance assistance, and resources for referring physicians, nurses and allied health professionals. It also engages with the community through donations, visitor services, and COVID-19 resources.

📋 Description

• Reports to the Director of Revenue Cycle Optimization. • Responsible for development and execution of optimization activities. • Collaborates with Revenue Cycle Leadership to improve net revenue and reduce costs. • Employs a prescriptive and tailored approach focusing on standard work and integrated workflow automation. • Uses data and analytics to drive and recommend new initiatives to leadership. • Reviews, assesses, and designs workflows for the revenue cycle. • Ensures compliance with government, payer, and internal Revenue Cycle policies. • Provides leadership for large strategic initiatives and complex rapid improvement events. • Manages and facilitates process improvement teams and directs timely completion of projects.

🎯 Requirements

• Bachelor’s degree in Business Administration, Public Administration, or a work-related discipline. • Five (5) years of progressively responsible and directly related mid-revenue cycle work experience. • EPIC experience required (certification preferred). • Knowledge of health care industry trends related to the patient experience. • Knowledge of Revenue Cycle industry trends and best practices. • Knowledge of the patient, family, and caregiver path through the health system. • Ability to maintain confidentiality of sensitive verbal and written information. • Ability to analyze operational and procedural problems and develop solutions. • Ability to communicate effectively and act as a thought leader.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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