Onboarding Coordinator

Job not on LinkedIn

🔥 0 minutes ago

🇨🇴 Colombia – Remote

💵 $1.4k - $2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

👻 Ghost score 0%

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Stayd

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2025

Stayd is a parked domain (stayd. ai) currently hosted by GoDaddy with no active product, service, or company information visible. The GoDaddy parked page shows only generic domain parking content and search-topic links; there is no evidence of an operating business or offerings tied to the domain.

📋 Description

• Own end-to-end onboarding of homes from signed contract to live and accepting reservations on OTA websites • Serve as the homeowner's primary point of contact through welcome calls, status updates, and communications • Build and manage onboarding workflows, systems, pipelines, and priorities • Update the onboarding tracker daily • Set homeowners up across platforms including Stripe and OwnerRez • Create and optimize listings across required OTA websites • Coordinate cleaning, inspections, photography, pool maintenance, pest control, lawn care, and other vendors • Coordinate handoffs with prior property managers, vendors, and service teams • Gather HOA and community information regarding parking, amenities, guest access, and local requirements • Track onboarding KPIs • Analyze operations and lead continuous-improvement initiatives from problem identification through implementation and standardization • Guide teams in adopting and following new solutions • Monitor progress, track KPIs, and report updates to leadership • Promote best practices, methodologies, consistency, and standardization • Run continuous-improvement training sessions and workshops • Plan, build, schedule, and deliver continuing-education courses and materials for the Guest Communications team • Research curricula and industry developments • Gather training feedback and improve future sessions • Measure retention through assessments and quizzes • Assess training effectiveness and impact on skills and KPIs

🎯 Requirements

• Fluent, professional English (written and spoken) • Strong organizational and project-management skills • Excellent communication and interpersonal abilities • Experience coordinating multiple stakeholders, vendors, or workflows simultaneously • Ability to diagnose process issues and implement solutions quickly • Comfort learning and working across multiple software platforms • Reliable computer, stable high-speed internet, and a quiet remote workspace • Availability to work U.S. business hours • Experience in vacation rental, short-term rental, hospitality, or property management (nice to have) • Familiarity with OwnerRez, Guesty, Hostaway, Breezeway, Lodgify, or similar STR software (nice to have) • Familiarity with Stripe or other payment/onboarding platforms (nice to have) • Experience designing SOPs, training programs, or process-improvement initiatives (nice to have) • Background in operations, project coordination, or continuous improvement (nice to have)

🏖️ Benefits

• First compensation review after a 90-day training period • Bi-annual compensation reviews tied to performance and growth • 100% remote — work from anywhere in Latin America • Some schedule flexibility based on onboarding and operational demands • Direct exposure to leadership and a clear path to grow as the company scales • Fast-paced, supportive, growth-oriented team • Autonomy to make the role your own and support to grow fast