Process Analyst (Mid-Level) – Advanced Spanish

🔥 2 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stefanini Brasil

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Stefanini Brasil is a leading provider of digital transformation solutions, offering a range of services including artificial intelligence, cybersecurity, cloud enablement, and consulting. With over 35 years of experience, the company focuses on integrating innovative technologies to help organizations enhance their operations and customer experiences across various industries. Their expertise extends to sectors like healthcare, retail, and industrial goods, enabling businesses to optimize processes and drive value through technology.

📋 Description

• Understand the operations, needs, and specific characteristics of different clients and business areas. • Lead and support the transition of new contracts and projects, particularly across the LATAM region. • Map end-to-end processes, identifying steps, interfaces, risks, bottlenecks, and improvement opportunities. • Support the redesign and documentation of operational processes. • Identify opportunities for standardization, simplification, and increased efficiency. • Structure and monitor operational performance indicators. • Capture and measure productivity and efficiency gains. • Identify automation opportunities and support their implementation with the relevant teams. • Drive continuous improvement by proposing solutions to optimize operations and enhance delivery quality. • Support the development of a strategic view of BPO operations by connecting processes, indicators, and business results. • Contribute to the scalable growth of operations by ensuring greater process consistency, control, and sustainability. • Maintain close communication with clients and internal teams, strengthening relationships and ensuring alignment on deliverables.

🎯 Requirements

• Experience in process mapping, analysis, and redesign. • Currently pursuing or completed a bachelor’s degree. • Experience with operations transitions, contract implementations, or operational transformation projects. • Knowledge of continuous improvement, standardization, and identifying automation opportunities. • Experience defining and structuring performance indicators. • Ability to analyze operations across different clients and industry segments. • Advanced Spanish for communication and work on LATAM projects. • Strong communication and organizational skills, with the ability to build relationships with clients and internal teams.

🏖️ Benefits

• Meal or food allowance • Discounts on courses, universities, and language institutions • Stefanini Academy — a platform offering free, up-to-date online courses with certificates • Mentoring • Benefits club for medical consultations and examinations • Medical insurance • Dental insurance • Benefits and discounts at leading establishments • Travel club • Pet benefits program