Senior Technical Account Manager – Japan

🔥 13 hours ago

🇯🇵 Japan – Remote

⏰ Full Time

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stellar Cyber

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

🏢 Enterprise

💰 $38M Series B on 2021-11

Cybersecurity • Artificial Intelligence • Enterprise

Stellar Cyber is a company that provides an automation-driven security operations platform seamlessly integrating next-generation SIEM, Network Detection and Response (NDR), and Open Extended Detection and Response (XDR). Their platform utilizes advanced AI to quickly detect and correlate cybersecurity threats across various security tools, offering comprehensive threat intelligence and automated incident response to enhance security operations for enterprises, MSSPs, and MSPs. With a focus on reducing security operation costs and improving threat response times, Stellar Cyber helps organizations protect their entire attack surface, including on-premises, cloud, and IT/OT environments.

📋 Description

• Serve as the main technical liaison for assigned clients and build and maintain strong relationships • Collaborate with sales, support, and engineering teams to understand client needs and tailor solutions • Conduct technical assessments of clients’ cybersecurity environments and recommend improvements and best practices • Lead solution implementation, configuration, integration, and testing • Provide ongoing technical guidance, advice, and training to clients • Monitor client systems for performance issues, vulnerabilities, and emerging threats, and take appropriate action • Act as an escalation point for complex technical issues and coordinate timely resolution • Develop and execute long-term cybersecurity strategies with clients • Stay current on industry trends, emerging threats, and technologies, and share insights • Contribute to technical documentation, knowledge base articles, and training materials • Travel to client sites as needed for on-site support, training, and relationship-building activities

🎯 Requirements

• Bachelor’s degree in computer science or related field • Industry certifications preferred, such as CISSP, CISM, or CISA • Proven experience in technical account management, cybersecurity consulting, or related roles • Strong understanding of cybersecurity concepts, including network security, endpoint protection, threat detection, and incident response • Proficiency configuring and troubleshooting cybersecurity solutions, including firewalls, intrusion detection/prevention systems, SIEM, and anti-malware tools • Excellent communication and interpersonal skills, including conveying complex technical information to technical and non-technical audiences • Strong problem-solving and analytical abilities, with a track record of resolving technical issues • Self-motivated and proactive mindset; ability to work independently and collaboratively in a fast-paced environment • Willingness to travel when necessary

🏖️ Benefits

• Highly competitive compensation package on par with industry leaders like Google and Microsoft • Transparency and openness culture • Feedback-driven environment • Open communication and innovation at every level • Diversity, openness, and collaboration-focused culture • Opportunities for career growth