Business Operations Analyst II

🕒 May 15

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Logo of Stewart Title

Stewart Title

5001 - 10000 employees

Founded 1893

🏠 Real Estate

Real Estate • Insurance

Stewart Title is a comprehensive title services company specializing in offering title insurance, closing and escrow services, and a range of personal and business insurance products. The company serves various stakeholders across the real estate sector, including capital markets, investors, commercial services, home buyers, homebuilders, developers, real estate agents, lenders, and relocation services. Stewart Title is committed to providing exceptional service and local expertise through its nationwide network of title and closing offices. The company also supports title agencies with tools and resources to help them grow and succeed.

📋 Description

• Provides technical support to users for business applications, addressing issues and optimizing system performance • Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage • Maintain system-driven, data-populated forms (e.g., deeds, policy jackets, schedules, affidavits, settlement documents) to ensure accuracy, compliance, and proper workflow execution • Lead troubleshooting for complex business application issues, often coordinating with vendors and IT development teams • Develop and deliver training for support specialists to build team capability and ensure consistent support practices • Analyze system performance, identify trends, and recommend enhancements to optimize business processes • Act as a subject matter expert (SME) for specific applications, guiding best practices and offering strategic insights • Drive process automation and system improvement initiatives to enhance user experience and operational efficiency • Participate in on-site customer visits to foster relationships and gather direct feedback for continuous improvement

🎯 Requirements

• High school diploma required; Bachelor’s preferred • Typically requires 5+ years of related work experience

🏖️ Benefits

• a competitive benefits package that includes a variety of health and wellness insurance options and programs • paid time off • 401(k) with company match • employee stock purchase program • employee discounts

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