Customer Service Specialist

🕒 March 18

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $36.7k - $58.8k / year

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

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Stewart Title

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1893

🏠 Real Estate

Real Estate • Insurance

Stewart Title is a comprehensive title services company specializing in offering title insurance, closing and escrow services, and a range of personal and business insurance products. The company serves various stakeholders across the real estate sector, including capital markets, investors, commercial services, home buyers, homebuilders, developers, real estate agents, lenders, and relocation services. Stewart Title is committed to providing exceptional service and local expertise through its nationwide network of title and closing offices. The company also supports title agencies with tools and resources to help them grow and succeed.

📋 Description

• Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share • Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership • Responsible for answering routine questions and issues about products and services from internal and external customers • Effectively resolves inquiries or escalates concerns in a timely fashion • Uses strong attention to detail and accuracy to perform a wide range of support functions to assist in departmental processes • Follows clearly defined procedures to complete daily tasks and responsibilities • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion • Uses basic communication and collaboration skills to address internal and/or external clients and/or team members • Individual contributor working under direct supervision with little autonomy • Performs all other duties as assigned by management

🎯 Requirements

• High school diploma required; Bachelor’s preferred • Established computer skills including a strong knowledge of Word & Excel and basic Windows troubleshooting skills • Experience with SQL Server and Microsoft Remote Desktop • Demonstrable CRM proficiency • Advanced knowledge of Microsoft Word for form coding • Typically requires 0-2 years of related work experience

🏖️ Benefits

• a variety of health and wellness insurance options and programs • paid time off • 401(k) with company match • employee stock purchase program • employee discounts